Privacy policy

1. Introduction

This Privacy Policy explains how [Zuna Yoga International Pte. Ltd.] (“Zuna Yoga”, “we”, “us”, “our”) collects, uses, stores, and protects your personal information when you use the Zuna Yoga® Online Studio and related services (the “Services”).

We take your privacy seriously.
We do not rent, sell, or share your personal data with third parties except as described in this policy or as required to operate the Services (e.g., secure payment processing, email delivery).

By using the Services, you agree to the terms of this Privacy Policy.
We may update this policy from time to time. If you are a registered user, we will notify you of any material changes by email.

You may review, update, or request deletion of your personal information at any time by contacting us at grow@zunayoga.com or modifying your account settings inside the online studio.


2. Information We Collect

We collect the information you provide directly when you:

  • sign up for an account

  • purchase a subscription or digital product

  • complete a form

  • interact with our community features

  • contact us for support

This may include:

  • Full name

  • Email address

  • Billing address

  • Country / region

  • Payment information (handled securely by our payment processor, not stored by us)

  • Device + account preferences

Important:
We never store your full credit card information — this is processed by secure third-party providers such as Stripe or PayPal.

Data Retention

We retain your data while your account is active and for up to 30 days after deletion, after which it is securely removed from our systems.


3. Automatically Collected Information (Analytics & Cookies)

We may automatically collect certain information about how you interact with the Services, including:

  • IP address

  • Device type

  • Browser type

  • Operating system

  • Pages viewed

  • Time spent on the platform

  • Referring/exit pages

  • Approximate location (city/country)

  • Cookies and similar technologies

We use this data to:

  • improve streaming quality

  • optimize navigation and performance

  • understand usage patterns

  • enhance user experience

If you disable cookies, some features of the Services may not function properly.


4. Email Communications

When you create an account or subscribe to the Services, your email address is added to our secure mailing list to send:

  • welcome emails

  • account updates

  • password reset instructions

  • billing and subscription notifications

  • service-related messages

  • updates about the new content, features, or offerings

You may opt out of marketing emails at any time.
However, you will still receive essential account-related emails, such as:

  • receipts

  • security notifications

  • changes to Terms or Privacy Policy

  • important service updates

If you unsubscribe from all emails, you may not receive technical or support communication.


5. Sharing of Information

We share your information only when necessary to operate the Services, such as with:

✔ Secure payment processors (Stripe, PayPal)

To verify payments and manage subscriptions.

✔ Email delivery systems (Mailchimp or equivalent)

For transactional & service emails.

✔ Platform hosting and analytics providers (Uscreen, website hosting, analytics tools)

To provide and improve streaming services.

We do not sell or rent your personal information.

If Zuna Yoga undergoes a business transfer (merger, acquisition, restructuring), user data may be transferred as part of that transaction. You will be notified if applicable.


6. Security

We use industry-standard security measures, including SSL encryption, secure data storage, and restricted access, to protect your information.

However, no online platform can guarantee absolute security.
You are responsible for:

  • choosing a strong password

  • keeping your login information confidential

  • logging out when using shared devices

Notify us immediately of any unauthorized access to your account.


7. Your Rights

Depending on your region (EU, UK, California, etc.), you may have the right to:

  • access your personal data

  • request correction of inaccurate data

  • request deletion (“right to be forgotten”)

  • object to processing for marketing purposes

  • withdraw consent at any time

  • request a copy of your data

To exercise these rights, contact us at: grow@zunayoga.com.

We will respond within a reasonable timeframe in compliance with applicable privacy laws.


8. Changes to This Policy

We may update this Privacy Policy periodically.
When changes are significant, we will notify registered users by email.

The most current version will always be available on our website.


9. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Email: grow@zunayoga.com
Company Name: [Zuna Yoga International Pte. Ltd.]
Website: https://zunayoga.com